Q: How long does the cleaning process take?
A: It depends on the size of mattress, but between 15-20 minutes for a single mattress and about 30 minutes for a double mattress

Q: How long after you’ve finished do we have to wait before we can make the bed and go to sleep?
A: You only need to wait for the plant based spray we mist the bed with to evaporate off. So about 10-15 minutes. You can then make the bed and go straight to sleep. You don’t even need to air the room unless you want to. If we need to use a deodorising spray that is stronger, you may need to wait longer, depending on how much it was necessary for us to use.

Q: Why can’t we vacuum the mattress ourselves?
A: You can, but there are several things you should consider first. Firstly, if your vacuum cleaner doesn’t have a HEPA filter bag like ours, then too much of what you hoover up will just blow back into the room. This could trigger an asthma attack or other allergies.

Secondly, your appliance will not be as powerful as our system, or have a high frequency vibration unit. Consequently, it may do more harm than good and serve only to clog up the mattress instead of sucking everything out. Our system also incorporates a high intensity UVC radiation light and plant based spray.

Q: Is there any mess after you finish?
A: No. We make no mess and leave the room exactly how we found it. All you will have to do is to make the bed when we leave.

Q: Can mattress cleaning cure my allergy?
A: No, it doesn’t offer any cure, but it will help to reduce the severity and frequency of allergies. Many of our customers have found that their particular allergy disappears altogether and in the case of asthmatics, about 85% of sufferers are allergic to House Dust Mite droppings, so the chances of us helping an asthma sufferer is very high.

Q: What’s in your spray and what does it do?
A: The plant-based spray is made from a totally renewable source of plants and minerals. There are no chemicals in it and it is non-toxic and non hazardous. It is a highly effective spray that neutralises and renders harmless the allergens created by dust mites. It is suitable for carpets, bedding, mattresses and upholstery. If we need to use a deodorising spray that is stronger, you may need to wait longer, depending on how much it was necessary for us to use.

Q: How old does a mattress have to be before it is worthwhile cleaning it?
A: We have found that a new mattress, if used on a regular basis, would benefit from a clean after about 6 months use.

Q: Can an old mattress be cleaned effectively?
A: Yes, most definitely. Mattresses that are old will have much higher levels of dust mites and droppings, dead skin, fungal spores, bacteria and germs. This will also apply to hand me down ones aswell. Our process is extremely effective and will make them clean and fresh again.

Q: Do protective mattress covers work?
A: There have been studies that show them not to work effectively. Also, from our experience, whenever we have tested a mattress with a protective cover, the mattress has always tested positive for contamination. However, if you have got them already or you are intending to buy some, then only use them on a brand new mattress or one that has just been cleaned and sterilised by us. If you don’t, all you are doing is incubating the mould, bacteria and fungus that is already present.

Appointments: A 10% discount may only apply when our on-line 'Special Offer' form has been completed and it applies to the cleaning process only, not to any items available for purchase. A cancellation fee of £45 will apply if the dealer does not receive 24 hours notice to cancel an appointment.